Accounts
Lots of accounts to remember. Hopefully this page will help you out.
M-IGS ID
*Expats: 1234A5 format. National Staff: [loc][number] format (NYK0001).
*How to reset: Password Reset Site
*If you change the password, all of the following services will be affected.
with @jpn.marubeni.com (NYK0001@jpn.marubeni.com)
MAC PC *ID is required when switching from other accounts
Microsoft Edge
MOCA *usually no manual entry required, support: moca-americas@marubeni.com
SAP Concur *usually no manual entry required, support: concurhelp@marubeni.com
SecureApp/AppStream/Citrix Workspace (national) (rotational)
with @marubeni.com (NYK0001@marubeni.com)
Adobe Acrobat Standard/Pro DC *Adobe interface only. Second Microsoft interface is @jpn.marubeni.com
just the ID (NYK0001)
Marubeni email address @marubeni.com (not ID, but uses same password)
MAC Extranet ID
*TT[number] or 6-digit number
*email@marubeni.com can be used as login, but ID is necessary for certain form submission
*How to reset: https://extranet.marubeniamerica.com/MACLogin/login.aspx > Forgot Password? or Change Password
*If you change the password, all of the following services will be affected.
SERVICE DESK
*email@marubeni.com
*How to reset: Forgot your password
*does not share password with anything else
KNOWBE4
*email@marubeni.com
*How to reset: Forgot your password?
*does not share password with anything else
Apple ID
*varies. not managed by NYKSYPL.
*If your company mobile was set up by NYKSYPL at onboarding, you may be able to find credentials in the MAC IT Complete notice.
DAYFORCE
*does not share password with anything else
*contact HR for support
BizConnect
*email@marubeni.com
*does not share password with anything else
*contact ADMI for support
ANYTHING ELSE
It is most likely specific to that service and not shared by anything else.