MAC Mobile

This only applies to mobile devices paid for by marubeni america corporation. This Does not apply to personal or non-mac devices.

Setup

Return

Lost

FAQ

  • my Device broke. what should i do?

  1. Go to your nearest Apple Store to see if it is an issue that can be repaired for free.

  2. If it is in a state where factory reset can be performed, follow the steps on the Return section above or have the Apple Store perform factory reset for you.

  3. Contact Helpdesk@marubeni.com for a replacement specifying results for 1. and 2.

 

  • How to reset icloud (Apple id) password?

  1. Go to https://appleid.apple.com

  2. Select Forgot Apple ID or password?

AppleID.jpg
 

3. Enter your Apple ID and code displayed on the image.

AppleID01.jpg
 

          4.  Click Continue

          5.  Select Answer Security Questions

 

  • how to show my ipad screen to conference room tv? (AirPlay)

  1. Make sure conference room TV is turned on and HDMI input for Apple TV is selected. *Please refer the guide in each Conference room.

  2. On your iPad, swipe up from the bottom of the screen to show Control Center.

  3. In Control Center, tap "Screen Mirroring", Wait for it to list up name of conference rooms.

ipad_mirroring.jpg
 

4. Select the conference room you want to show your iPad screen. If you are prompted to enter AirPlay passcode, enter the code that is displayed on the Conference room TV.

5. To end showing the screen, swipe up from the bottom of iPad screen, tap "Screen Mirroring" > "Stop Mirroring".